Refunds & Returns Policy

Refunds & Returns Policy
Last Updated: March 10, 2025

At *FaithAndSuccessTrends.com, operated by **GiftedGift Empire, we strive to ensure that our customers have a satisfying shopping experience. If you are not completely happy with your purchase, we offer a fair and transparent *Refunds and Returns Policy to guide you through the process.

1. General Policy

This policy applies to all digital and non-digital products purchased on FaithAndSuccessTrends.com. Different rules apply to digital and non-digital products, as outlined below.

2. Returns & Refunds for Non-Digital Products

We accept returns and refunds for eligible fashion products and other physical goods under the following conditions:

Eligibility for Returns

  • You must request a return within 7 days of receiving the item.
  • The product must be unused, unworn, and in its original packaging with all tags intact.
  • Items that are damaged due to misuse, improper care, or wear and tear are not eligible for return.
  • Personalized or custom-made items cannot be returned unless they arrive damaged or defective.

How to Initiate a Return

  1. Email us at [email protected] with your order number, product details, and reason for return.
  2. Our team will review your request and provide return instructions, including the return shipping address.
  3. You will be responsible for the return shipping costs unless the item was damaged or incorrect upon arrival.
  4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Refund Process

  • If approved, your refund will be processed within 5-10 business days to your original payment method.
  • If rejected, we will return the item to you at your expense.

3. Refunds for Digital Products

Due to the nature of digital products (such as e-books, courses, and downloadable content), *all sales are final, and *refunds are not available, except in the following cases:

  • The product was not delivered successfully after payment.
  • You received the wrong digital product due to an error on our part.

How to Request a Digital Product Refund

  • If you experience issues, contact us at [email protected] within 48 hours of purchase.
  • Provide your order number and details of the issue.
  • If approved, we will resend the correct digital product or issue a refund.

4. Exchanges

We only offer exchanges if:

  • You received a damaged or defective non-digital product.
  • You received the wrong item in your order.

How to Request an Exchange

  1. Contact us at [email protected] within 3 days of receiving the product.
  2. Provide clear photos of the damaged or incorrect item.
  3. Once approved, we will send a replacement at no extra cost.

5. Non-Returnable Items

The following items cannot be returned or refunded:

  • Digital downloads (unless undelivered or incorrect).
  • Custom-made or personalized products.
  • Clearance or sale items.

6. Shipping Costs & Fees

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.
  • We do not refund original shipping fees.
  • If a return is rejected, you may have to pay for reshipping the item back to you.

7. Contact Information

If you have any questions regarding our Refunds and Returns Policy, please contact us:

We appreciate your understanding and support. Thank you for shopping with *FaithAndSuccessTrends.com